Phoebe - Classic Ankle Boots Thick Sole
Phoebe - Classic Ankle Boots Thick Sole
Free shipping in the United States.
Product Details
Women’s ankle boots with a warm, slightly rounded silhouette that reaches just above the ankle. The boots have a defined shape with a sturdy sole that provides a solid base. Their height and form create a compact and balanced appearance suitable for various foot sizes.
The exterior shows a smooth surface with subtle stitching details along the sides, adding gentle lines to the design. The boots feature a soft-looking lining visible around the opening, suggesting a plush interior. The sole is noticeably thicker than the upper part, with a textured pattern intended for traction. The overall color is uniform, and the boots are designed without additional external closures, maintaining a streamlined appearance.
- Women’s ankle boots
- Soft lining visible at the opening
- Subtle stitching details on the sides
- Thick, textured sole for stability
Shipping Information
- Processing Time: Orders are processed within 2–3 business days (Monday to Friday).
- Shipping Time: Orders within the United States take approximately 5–8 business days (Monday–Friday) from the moment your order has been processed.
- Total Delivery Time: 7–11 business days from the time the order is placed (Monday–Friday).
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
- Lost Packages: Most deliveries arrive on time. If your order has not arrived after the regular delivery time plus 3 additional days, please contact our customer service for assistance.
- Larger orders: Items may be shipped in multiple packages. In such cases, the remaining items usually arrive within 1–3 business days after the first package.
return & refund policy
- Order cancellation: You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.
- Return Window: Items can be returned within 30 days of delivery.
- Item Condition: Items must be in their original, unused condition with all tags attached and in the original packaging.
- Receipt or Proof of Purchase: Required for all returns.
- Refund Policy: Approved refunds will be processed to your original payment method within 5 days. Your bank or credit card provider may require additional time to post the refund.
You will receive a confirmation email once the refund is processed. If you do not see the refund within the expected time, please check with your bank. - Exchange Policy: We do not offer direct exchanges. If you want another size or color, please return your item and order the size or color you want through the website.
- Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours with photo evidence. We’ll arrange a return at no cost to you and offer a replacement or full refund as per your preference.